SHOPPING INFORMATION

It is absolutely safe. Once you click ‘Proceed To PayGate’ to do your payment, you are taken off our site and into PayGate’s secure portal area that allows you to pay securely with confidence. Collagen & Co has no access at all to any of your financial information.

PayGate have been providing secure online payment solutions for over 16 years and they comply with the PCI security standard. PCI is a security standard that was founded by various card associations, including Visa and MasterCard. The full standard is known as PCI DSS or the Payment Card Industry Data Security Standard. The goal of the standard is to ensure the protection of card-holder data.

Yes it is Safe to order on our website, with secure payments taken care of by PayGate

We like to deliver our products as soon as possible so aim to do this within 3 – 5 days, depending on your location. However, due to stock fluctuations, delivery can take up to 7 business days on the rare occasion.

Collagen & Co currently offers free delivery on all orders above R600 within South Africa. For all other orders we charge R100 (South Africa)

Yes it certified at source by The Islamic Dissemination Centre (CDIAL)

We are an online store which is based in Cape town.  The address is No1 Brenda Road, Plumstead, Cape Town.

Yes it is run through Standard Bank and has 23 Million plus users worldwide. We have no access to your personal banking details.

Yes we do, the number is 0658822410 you are welcome to phone or Whatsapp us.

Cape Town – if payment reflects is same day delivery.  All other main SA cities is 3-4 working days.

You will get your waybill details on the day your order is dispatched.  You can track on www.thecourierguy.co.za under track and trace by using your Waybill number.  At any time, we will assist you in tracking your order.

Yes it is soluble in fluids and dissolves easy in any fluids.  You can take it in your coffee, smoothies, yoghurt and even stir into scrambled eggs, soups etc.

You will receive a sms with the progress of the parcel if you provide a cell number when your order.

Still have a question? email us: info@collagenandcompany.co.za and we will get back to you shortly!