SHOPPING INFORMATION

It is absolutely safe. Once you click ‘Proceed To PayGate’ to do your payment, you are taken off our site and into PayGate’s secure portal area that allows you to pay securely with confidence. Collagen & Co has no access at all to any of your financial information.

PayGate have been providing secure online payment solutions for over 16 years and they comply with the PCI security standard. PCI is a security standard that was founded by various card associations, including Visa and MasterCard. The full standard is known as PCI DSS or the Payment Card Industry Data Security Standard. The goal of the standard is to ensure the protection of card-holder data.

Yes it is Safe to order on our website, with secure payments taken care of by PayGate

We like to deliver our products as soon as possible so aim to do this within 3 – 5 days, depending on your location. However, due to stock fluctuations, delivery can take up to 7 business days on the rare occasion.

Collagen & Co currently offers free delivery on all orders above R600 within South Africa. For all other orders we charge R80 (South Africa)

Yes it certified at source by The Islamic Dissemination Centre (CDIAL)

We are an online store which is based in Cape town.

Yes it is run through Standard Bank and has 23 Million plus users worldwide. We have no access to your personal banking details.

Yes we do, the number is 0658822410 you are welcome to phone or Whatsapp us.

Cape Town if payment reflects is same day delivery. All other main SA cities is 3-4 working days.

You will get your waybill details on the day your parcel leave which you can track on www.thecourierguy.co.za under track and trace by using your OLW Waybill number.

Yes it is soluble in fluids and dissolves the easiest in room temperature or warmer fluids like Coffee or normal tap water. Just stir until dissolved. If you add it to cold fluids like juice out of the fridge it might coagulate but this will not impair its absorption in the body when taken in any way.

Still have a question? email us: info@collagenandcompany.co.za and we will get back to you shortly!